PRIVACY POLICY

Bizmail Privacy Policy

Last Updated: October 1, 2024

1. Introduction

This Privacy Policy explains how Bizmail collects, uses, discloses, and protects your information when you use our services. Bizmail complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for EU users and other privacy laws globally. By using Bizmail services, you consent to the practices outlined in this policy.

2. Information Collection

We collect several types of information when you interact with our services, including:

1. 2.1 Personal Information: When you create an account, you provide personal details such as your name, email address, phone number, and payment information. This information is necessary for providing and managing the services you request.
2. 2.2 Billing Information: To process payments, we collect billing-related data such as your credit card number and payment details.
3. 2.3 Service Usage Data: We automatically gather information about how you use our services. This includes access logs, device information, IP addresses, browser type, interaction data (e.g., clicks, time spent), and performance metrics.
4. 2.4 Cookies and Tracking Technologies: We use cookies, pixels, and similar tracking technologies to collect information regarding your interaction with our services and to personalize your experience.
3. Use of Information

We use your data to:

1. 3.1 Service Provisioning: Deliver the services you sign up for, including account creation, management, customer support, and billing.
2. 3.2 Customer Support: Respond to your queries, issues, or requests in a timely manner.
3. 3.3 Service Improvements: Enhance our services and make data-driven decisions based on how users interact with Bizmail.
4. 3.4 Compliance and Enforcement: Ensure compliance with legal obligations, including the GDPR, CAN-SPAM Act, and other applicable laws.
5. 3.5 Marketing: Subject to your consent, we use your information to send you promotional materials, newsletters, or information about new features.
4. Data Sharing and Disclosure

We take your privacy seriously and will not sell your information. However, we may share your data in the following circumstances:

1. 4.1 Service Providers: We engage third-party providers to help deliver our services, such as payment processors (e.g., Stripe), email providers, and analytics services (e.g., Google Analytics). These providers only access your information to the extent necessary to perform these tasks.
2. 4.2 Legal Compliance: We may disclose information when required by law, such as in response to legal processes, court orders, or government requests.
3. 4.3 Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring company.
4. 4.4 Affiliates: We may share data with our affiliates for business purposes, but they must adhere to this Privacy Policy.
5. 4.4 Third-Party Platforms: For users opting into integrations with third-party platforms, information may be shared with those platforms, with your consent, to enable specific functionality.
5. Data Security

Bizmail implements industry-standard security measures to protect your personal information against unauthorized access, misuse, or disclosure. These measures include:

1. 4.1 Encryption: SSL (Secure Socket Layer) technology encrypts sensitive data during transmission.
2. 4.2 Access Controls: Internal measures limit access to personal information to only authorized personnel.
3. 4.3 Regular Security Audits: We conduct regular assessments of our security measures to address vulnerabilities.
4. 4.4 Data Breach Protocols: In the event of a data breach, we will notify affected users and relevant authorities, as required by law, and take measures to contain the breach.
6. Data Retention

We retain personal data only for as long as it is necessary to provide our services and meet legal obligations. Once data is no longer required, it will be securely deleted.

7. International Data Transfers

Bizmail operates globally, and your data may be transferred to, stored, or processed in countries other than your own, including countries where data protection laws differ from your jurisdiction. By using Bizmail, you consent to these transfers. We ensure that adequate data protection measures, such as standard contractual clauses, are in place for these transfers.

8. Your Rights

As a user, you have the following rights regarding your personal data:

1. 7.1 Access and Correction: You have the right to access and correct your personal information at any time.
2. 7.2 Deletion: You may request the deletion of your personal information, subject to certain conditions.
3. 7.3 Objection and Restriction: You can object to the processing of your personal data and ask for the restriction of processing.
4. 7.4 Portability: You have the right to data portability, allowing you to obtain a copy of your personal data in a machine-readable format.
5. 7.5 Withdraw Consent: Where we process your personal data based on your consent, you have the right to withdraw that consent at any time.
9. Cookies and Tracking Technology

Bizmail uses cookies to improve your experience, track usage, and target advertisements. You can manage cookie preferences through your browser settings. However, disabling cookies may impact your use of certain features on our website.

10. Children’s Privacy

Bizmail does not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

12. Changes to the Privacy Policy

Bizmail reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy regularly. Continued use of our services after any changes indicates your acceptance of the new terms.

13. User Responsibility

Users are responsible for keeping their account credentials secure and for all activities under their account. You should notify us immediately of any unauthorized use or suspicious activity.

14. Legal Basis for Processing

    We process personal data under the following legal bases:

• Consent: You have provided clear consent for us to process your data for specific purposes.
• Contractual Necessity: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is required to comply with our legal obligations.
• Legitimate Interests: We may process your data for purposes that are in our legitimate interests, provided that your rights and freedoms are not overridden.
15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via [email protected].